Contact us
Contact Us
Have questions, suggestions, or need assistance? We’re here to help! Reach out to us anytime and we’ll get back to you as soon as possible.
Have questions, suggestions, or need assistance? We’re here to help! Reach out to us anytime and we’ll get back to you as soon as possible.
Our pieces are carefully crafted from quality wood, beads, and durable finishes, ensuring both style and comfort.
Yes! While many of our products are available as-is, we also offer the option to personalize colors, styles, or details upon request.
Keep your items away from water, perfumes, and excessive heat. Gently clean with a soft cloth to maintain their shine and durability.
Yes, we deliver worldwide. Shipping costs and delivery times vary depending on your location.
Orders usually ship within 3–7 business days. Delivery time depends on your region. You’ll receive tracking details once shipped.
We accept returns/exchanges within 7 days of receiving your order, as long as the item is unused and in its original packaging.
Yes! We provide special gift wrapping options for birthdays, anniversaries, or other special occasions.
Sophie L.
★★★★★
"Absolutely love the quality and fast delivery! The bracelet fits perfectly and I’ve received so many compliments. I can’t wait to buy more pieces—they’re now my favorite accessory!"
James T.
★★★★☆
"Very nice earrings! They arrived quickly, and the finish is excellent. I bought them as a gift, and the person loved them. Definitely worth it for anyone looking for something unique and stylish."
Maria G.
★★★★★
"Best shopping experience I’ve had online! The products are gorgeous, the quality is exceptional, and the packaging was very thoughtful. I already recommended this store to all my friends."
Kevin P.
★★★☆☆
"Good quality but shipping was a little slow. However, the item itself exceeded expectations. I like the design and the material—it looks very elegant and durable."
Isabella R.
★★★★☆
"Nice product, exactly as described. The bracelet feels premium and stylish. I bought it for casual wear and it has quickly become my go-to accessory for both day and night outfits."
Daniel K.
★★★★★
"Excellent customer service and great quality. The bracelet is exactly like the picture and fits comfortably. I love the attention to detail in the design—it’s very classy."
Emily B.
★★★★★
"Wow, I got so many compliments wearing these earrings! The design is unique and eye-catching, and they feel very comfortable to wear throughout the day."
Michael H.
★★★★☆
"Really comfortable, perfect for daily wear. The style is modern yet elegant. I’ve already received several compliments and am planning to buy more for gifts."
Laura W.
★★★★★
"I highly recommend this store to everyone! The bracelets are beautifully made, and the service is top-notch. I feel like I’m getting premium quality at an amazing price."
At SAO Collection, your privacy is important to us. We are committed to protecting your personal information and informing you about how we use it. By visiting our store or making a purchase, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect personal information such as your name, email address, phone number, shipping and billing address, and payment information when you place an order or contact us.
How We Use Your Information
Your information is used to process orders, communicate with you about your purchase, provide customer service, and improve our store experience. We do not sell your personal information to third parties.
Data Security
We implement security measures to protect your personal information. However, please note that no online data transmission can be guaranteed to be 100% secure.
Contact Us
If you have any questions about this Privacy Policy or your personal information, you can contact us at:
Email: saonaraaugustin60@gmail.com
Phone: +1 (904) 338-6775
© 2025 SAO Collection. All rights reserved.
At SAO Collection, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer refunds or exchanges under the following conditions:
Eligibility for Refunds
Refunds or exchanges are accepted within 7 days of receiving your order. Items must be unused, in their original condition, and in the original packaging.
How to Request a Refund
To request a refund, please contact us at:
Email: saonaraaugustin60@gmail.com
Phone: +1 (904) 338-6775
Include your order number and reason for the refund. We will provide instructions for returning your item.
Refund Process
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days to your original payment method.
© 2025 SAO Collection. All rights reserved.
At SAO Collection, we strive to deliver your orders quickly and safely. Here’s everything you need to know about our shipping process:
Processing Time
Orders are usually processed within 1–3 business days. Custom or personalized items may take slightly longer to prepare.
Shipping Methods & Delivery Times
We offer standard and express shipping. Delivery times vary depending on your location:
• Domestic Shipping: 3–7 business days
• International Shipping: 7–21 business days
Shipping Costs
Shipping fees are calculated at checkout based on your location and preferred shipping method. Free shipping promotions may apply for certain orders.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking information. You can monitor your package until it arrives at your doorstep.
Contact Us
If you have any questions about your order, shipping, or delivery times, please contact us:
Email: saonaraaugustin60@gmail.com
Phone: +1 (904) 338-6775
© 2025 SAO Collection. All rights reserved.
Welcome to SAO Collection! By using our website and services, you agree to the following terms. Please read them carefully.
© 2025 SAO Collection. All rights reserved.